Refund policy

Refund Policy

Customer satisfaction is important to us.

Return Eligibility

Items may be returned within 30 days of delivery if:

  • Unworn and unused.
  • In original condition.
  • Returned with original packaging and documentation.
  • Accompanied by proof of purchase.

Non-Returnable Items

The following items are not eligible for return:

  • Custom-made jewelry.
  • Personalized or engraved products.
  • Final sale items.
  • Products altered after delivery.

Refund Processing

After receiving and inspecting the returned item, refunds will be issued to the original payment method.

Shipping fees are non-refundable unless the item received is damaged or incorrect.

To request a return, contact:

auroraduskjewelry@outlook.com